• Adweek

    Heineken’s Key to Customer Data Insights? Gen AI Chatbot

    Heineken is the latest brand getting comfortable with generative AI chatbots. The brewer has integrated a gen AI chatbot into its cloud platform, KIM (Knowledge and Insights Management), letting Heineken's global workforce of 2,000 staffers query structured and unstructured data, including over 8,000 files of consumer information, interviews and reports, for real-time insights. Employees can ask questions such as "How do European millennials feel about non-alcoholic beers?" or "What are...

  • New Google AI Builder no-code custom AI Agent maker now available

    Google has launched a new tool called Google Vertex AI Agent Builder, which is a no-code platform for creating custom AI agents. This tool is designed to enable users, regardless of their technical background, to build AI assistants for various purposes such as customer service, shopping assistance, and automating online tasks. The AI Builder was […]

  • AI tools from Microsoft and Google are just streamlining middle management, leading AI expert says: WSJ

    Microsoft and Google rolled out their own AI-powered productivity tools last year, touting them as products that could revolutionize how people work.But one leading AI expert thinks otherwise.Ethan Mollick, a professor of management at the University of Pennsylvania's Wharton School of Business, has been tapped by the White House, JP Morgan, Google, and many others for his insights on artificial intelligence.In an interview with The Wall Street Journal, Mollick said Microsoft's Copilot and...

  • Take These Steps to Customize Your Android Notifications

    Spending a few minutes going through the notification settings on your Android phone can make a significant difference in terms of which apps can ping you and on what terms. Here's how to take control of your app notifications.

    • ZDNet

    The best security keys of 2024: Expert tested

    We tested the best security keys that can help keep your online accounts safe from hackers and phishing attacks.

  • The key problem with the "brain in a vat" thought experiment

    There is a certain kind of story about nature and our place in it that says all we experience, all we feel, is nothing but neural circuity. According to one thought experiment, if I were a smart enough doctor or computer scientist, I could put your brain in a vat, hook it up to a bunch of electrodes that enable some kind of simulation of the world, and you’d never know the difference. Fed the proper electrical stimulus, your brain would conjure up the exact same experiences as if you were...

  • AI A 'Fundamental Change In The News Ecosystem': Expert

    Artificial intelligence is shaking up journalism and in the short term will cause "a fundamental change in the news ecosystem", media expert David Caswell told AFP.

  • Slack rolls out its AI tools to all paying customers

    Slack just rolled out its AI tools to all paying users, after releasing them to a select subset of customers earlier this year. The company’s been teasing these features since last year and, well, now they’re here. The AI auto-generates channel recaps to give people key highlights of stuff they missed while away from the keyboard or smartphone, for keeping track of important work stuff and office in-jokes. Slack says the algorithm that generates these recaps is smart enough to pull content from...

  • Brave Search is adopting AI to answer your queries

    The new "Answer with AI" feature returns neatly formatted answers for questions like "People who walked on the moon," "List of all actors who played Batman" or "How do descale Nespresso pixie." © 2024 TechCrunch. All rights reserved. For personal use only.

  • Apple Reportedly Developing Its Own Custom Silicon for AI Servers

    Apple is said to be developing its own AI server processor using TSMC's 3nm process, targeting mass production by the second half of 2025. According to a post by the Weibo user known as "Phone Chip Expert," Apple has ambitious plans to design its own artificial intelligence server processor. The user, who claims to have 25 years of experience in the integrated circuit industry, including work on Intel's Pentium processors, suggests this processor will be manufactured using TSMC's ‌3nm‌...

  • Verizon Focuses on AI Priorities as Customer Losses Slow

    Verizon is crediting flexible price plans and streaming bundles for its slowing customer losses. The wireless provider on Monday (April 11) reported that it lost 68,000 monthly wireless phone subscribers during the first quarter of 2024. According to a report by CNBC, that was compared to a loss of 127,000 in the first quarter of last year. The company has said that its myPlan […]

  • How AI is transforming business customer relations, processes and workflows

    Artificial Intelligence (AI) is transforming the way businesses operate, driving unprecedented levels of efficiency and productivity across various sectors. From Customer Relationship Management (CRM) to Case Management and Development and DevOps, AI is transforming the business landscape, enabling companies to streamline processes, enhance decision-making, and deliver superior customer experiences. Revolutionizing Customer Relationship Management (CRM) with […]