Generative AI Offers CX Benefits, Challenges


by www.telecompetitor.com

www.telecompetitor.com— Generative AI Offers CX Benefits, Challenges Generative AI—AI that creates content of some sort—can be a game changer for customer service (CX). But it must be implemented carefully and gradually, according to a report from TechSee, a vendor of AI agents for customer service. Of course, Telecompetitor

TechCrunch—This Week in AI: Generative AI and the problem of compensating creators. Keeping up with an industry as fast-moving as AI is a tall order. So until an AI can do it for you, here’s a handy roundup of recent stories in the world of machine learning, along with notable research and experiments we didn’t cover on their own. By the way — TechCrunch plans to launch an […] © 2024 TechCrunch. All rights reserved. For personal use only.

Music Business Worldwide—Ircam Amplify unveils AI tool to detect AI-generated music. Ircam calls the AI detector, targeted to stakeholders in the music industry, a "game-changer" Source

TechCrunch—Women in AI: Tara Chklovski is teaching the next generation of AI innovators. Tara Chklovski is the CEO and founder of Technovation, a nonprofit that helps teach young girls about technology and entrepreneurship. © 2024 TechCrunch. All rights reserved. For personal use only.