It's remarkable how quickly a brand can fall from grace.Not so long ago, Southwest Airlines was everyone's friend. It was a remarkable airline. It was lovable. Somehow it was able to not charge you for things other airlines did -- baggage fees, for example.Also: United Airlines just gave tech companies a lesson in pleasing customersBut then there was a rapid descent into technological calamity.Its crew scheduling software incited meltdowns, due to its antediluvian state. Rival airlines publicly...
Colleen Barrett, president emeritus of Southwest Airlines, has died, the
(FOX40.COM) — Nonstop flights to Kansas City are coming to the Sacramento region. The Sacramento International Airport announced Tuesday that Southwest Airlines is offering nonstop flights to the Kansas City International Airport. The flights will begin on Oct. 6 and will run every Monday, Thursday, Friday and Sunday at 12:20 p.m., according to SMF. Prior []
Going south, fast I can’t understand why people are abusing boarding instructions (“Shady Southwest passengers are abusing the preboarding process — and fellow flyers are furious,” May 8). They shouldn’t — when they do, they should be told to stop. If they continue, then Southwest should put in its policies that if you abuse the
Colleen Barrett, president emeritus of Southwest Airlines, has died, the
Southwest Airlines president and chief operating officer Colleen Barrett has channeled her Vermont roots into an important figure at the Dallas-based company.
/PRNewswire/ -- With deep sadness, Southwest Airlines Co. (NYSE: LUV) shares that President Emeritus Colleen Barrett, 79, has passed away, surrounded by loved
The legal secretary of Southwest co-founder Herb Kelleher and airline
Most of the cast of Saturday Night Live took part in a takedown of Southwest, with Jake Gyllenhaal playing a frenzied customer who just wanted to change his flight. Gyllenhaal — who was mistakenly referred to as Vaginal Cream — had to navigate through a series of operators who first assumed he just had missing […]
The budget airline's changes come amid the Biden administration's crackdown on so-called "junk fees."
How much does age matter when it comes to airplanes?