HONOLULU (KHON2) -- The Honolulu Police Department warned parts of the public of issues when calling 911 on Friday at noon. According to HPD, some Verizon Wireless customers calling dispatchers were transferred to an automated recording with instructions to call 911. Police said those who heard the recording needed to press zero to be connected []
Tottenham Hotspur manager Ange Postecoglou said he suffered cold sweats before Tuesday's 2-0 defeat by Manchester City for fear of having his integrity questioned.
Verizon highlighted the use of new human-assisted generative AI (GenAI) tools to improve its customer service operations for subscribers.
Spurs manager admits he misread the atmosphere in City match‘If we’re in that situation again we would approach it differently’Ange Postecoglou has described Tottenham’s defeat by Manchester City on Tuesday as “probably the worst experience I’ve had as a football manager” as he sought to smooth the waters following a stormy aftermath to the match.That City’s 2-0 win, which prevented Arsenal from going top, was pleasing to an audible section of Spurs fans had enraged Postecoglou. His post-match...
If you are searching for a quick way to improve your relationships with customers and are not currently happy or using a customer relationship management application. You may be interested in learning more about the HubSpot CRM. In today’s fast-paced business environment, managing customer relationships effectively is crucial for success. Transitioning from traditional spreadsheets to […]
There's lots of hype about the potential power of generative artificial intelligence (AI), but real-world implementations are harder to find. While the technology could change the world of work forever, its implementation right now is focused on a few key areas -- and one of these is customer experience (CX).Forrester expects generative AI to give CX teams a big boost through 2024. The tech researcher says service agents will use AI-powered tools to ask natural language questions and receive...
A week after Starbucks Corp. reported disappointing quarterly earnings and a gloomy annual forecast, its former chief executive said the coffee chain needs
Sprinklr's Digital Twins lets brands deploy AI-powered autonomous bot replicas that mirror and enhance the work of their customer-facing teams.
Tottenham boss Ange Postecoglou has admitted he hit rock bottom after watching his side lose 2-0 to Manchester City on Tuesday. Postecoglou was not happy with some sections of the club’s supp
Paint.NET, a popular free image editor, is getting a big update under version 5.1. Its first alpha release is now available with color management support, new effects, canvas customization, and more.
George Sandoval, an angry Subway customer, allegedly attacked the General Manager, Monique Larios on May 2 at a store in Madera, California. He punched her in the face over extra ham.
Sainsbury’s and Microsoft have announced a new five-year strategic partnership, using the latter’s artificial intelligence and machine learning capabilities and Sainsbury's datasets to help accelerate the retailer's recently announced Next Level Sainsbury’s strategy.