• Ragan honors the 2024 Employee Communications and Top Places to Work Awards in Chicago: list of winners

    Winners were celebrated at a special awards luncheon in Chicago on Thursday. The 2024 Employee Communications and Top Places to Work Awards highlighted an impressive cohort of internal communicators who, during another year where the only constant was change, were once again central to cultivating culture and engaging employees. We celebrate the campaigns, content, people […]

  • Ragan Employee Communications & Culture Conference kicks off with a lesson in improv

    Kelly Leonard of The Second City shared how improvisation helps in communication. When you hear about improv, you may think about performances filled with raucous laughter in dimly lit theaters or the origins of many a star on Saturday Night Live. But the tips and tricks that work for some of the world’s best comedic […]

  • AI for communicators: What’s new and what’s next

    What the latest news in AI means for you. How fast is AI evolving? It’s now reached parity with humans on a variety of tasks, including image identification, basic reading, visual reasoning and English-language understanding, according to an AI Index published by the Stanford University Human-Centered Artificial Intelligence program. That’s impressive progress in just a […]

  • What comms can learn from the internal upheaval at the New York Times

    It all starts with leaning on your values. Tensions between workers and their bosses are as old as the idea of a workplace itself. It’s nothing new on the whole. But when it’s taking place in one of the most famous newspapers in the world, it tends to put the audience at attention. The paper […]

  • How communicators can rethink workflows and creativity with AI

    Digital trends and AI expert Martin Waxman says the emphasis with AI is switching from productivity to innovation — and that’s a good thing for the human element. The breakneck pace at which artificial intelligence is growing and evolving makes it easy to feel burdened by what many have termed “FOBO” in recent years — […]

  • Transactional vs inspirational comms: Striking the balance

    The right mix in leadership communication can foster a culture of purpose and motivation. Leadership expert Gifford Thomas says…”Inspirational leaders move the world forward.” I couldn’t agree more — but they must rely on others and communicate with them meaningfully if they want to move the needle. When a leader overly relies on transactional communication, […]

  • The future of video storytelling in an AI-driven world

    Ready or not, we’re hurtling toward a world replete with AI-generated video. AI-generated video often ignites more trepidation about misinformation and deepfakes than optimism about its potential applications, but in either case, communicators will need to familiarize themselves with this medium to prepare for the future. After all, there’s a great deal of potential to […]

  • Avoiding assumptions when communicating RTO policies to Gen Z

    Don’t assume all members of your workforce have been to an office before. Lauren King is a senior associate at Mission North focused on tech and innovation storytelling across consumer, enterprise, and life science and health industries. Over the past three years, we’ve witnessed the resurgence of ‘pre-pandemic’ life. From travel to live entertainment, people are […]

  • Internal strategies for crafting inclusive content on social media

    Reaching global audiences is easier when everyone is included. In an age when brand reputations live and die on social media, the internal processes and protocols that shape your external strategy play an outsized role in communicating your purpose and commitment to inclusivity. During Ragan and PR Daily’s Social Media conference last month, PwC Social […]

  • Increase employee engagement with emails that don’t suck

    Revolutionize your internal comms and elevate engagement with proven newsletter strategies. Connecting with employees is both an art and a science. As a communications professional, your role is to engage employees, drive awareness and build culture. But as you know, that’s easier said than done. So, how can your message cut through the communications clutter […]

  • How to make your intranet a destination

    It doesn’t have to just be a place with holiday announcements and workplace policies. A company’s intranet doesn’t need to be an afterthought. Sure, it’s a place where HR can put announcements about upcoming days off and post documents that outline company policies. But your intranet doesn’t need to be a snoozefest of paperwork — […]

  • When crisis communications requires silence, not action

    It’s hard to keep silent. But sometimes, it’s the only choice. Meghan Tisinger is vice president of Leidar, a global strategic communications firm. The myth that “all press is good press” is the reason that too many companies engage with the media haphazardly. Not every interview is worth doing, and always providing a comment can […]