Amtrak Inspector General finds customer communication deficiencies


by TrainsMag.com

TrainsMag.com— WASHINGTON — An audit report released by Amtrak’s Office of Inspector General on Monday suggests the company can upgrade its communications with patrons “to improve the customer experience,” but possible steps to do so onboard trains were beyond the scope of the inquiry. The report, “Opportunities exist to better use data to improve the customer []Read More

Apartment Therapy—Dollar General Is Selling the “Sweetest” $3 Find, Just in Time for Spring. It’ll look so cute in your fridge or on your counter. READ MORE

WBRZ—State Inspector General: Ware Youth Center a safe, secure environment suitable juvenile detention center. BATON ROUGE — The Office of State Inspector General concluded that the Ware Youth Center, the Red River Parish youth detention center with inmates from across the state, to be "a safe and secure environment suitable to house juveniles who have entered Louisiana’s juvenile justice system" in a report released Thursday."During nine different visits to Ware, OIG investigators observed clean, safe and secure facilities and professional staff. Over the past three years, as part of its...

Dorset Eye—Study finds that we are much more likely to find an Einstein on the political left. A provocative fresh study has unearthed a correlation between left-wing convictions and both elevated intelligence quotient (IQ) scores and genetic markers thought to be linked with heightened intelligence. As elucidated by psychology researchers at the University of Minnesota Twin Cities in their novel paper, published in the journal Intelligence, a plethora of intelligence assessments revealed […]